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Retail Background Music System

Deliver consistent in-store audio experiences across retail locations. xtra audio manages background music playlists, promotional announcements, and time-based scheduling for shops, boutiques, and retail chains.

Features for Retail

FeatureBenefit
Scheduled playlistsDifferent music for different times of day
Announcement insertionPlay promos at scheduled intervals
Consistent volumeEBU R128 prevents jarring level changes
Remote managementUpdate playlists without visiting stores
Multi-location supportManage multiple stores from one dashboard

Common Configurations

Single Store

  • One station per location
  • Morning, afternoon, and evening playlists
  • Hourly promotional announcements

Retail Chain

  • One project with stations per region or format
  • Shared media library for brand consistency
  • Regional playlists for local preferences

Scheduling Patterns

Time BlockContent Type
Opening (6-9 AM)Upbeat, energizing music
Daytime (9 AM-5 PM)Brand-appropriate background
Evening (5-9 PM)Relaxed tempo for browsing
Promotional breaksScheduled announcements every 15-30 min

Content Management

Music

  • Organize by genre, tempo, or mood in playlists
  • Use media types to categorize (background, seasonal, promotional)
  • Rotate selections to prevent repetition

Announcements

  • Record promotional audio with consistent branding
  • Schedule at fixed intervals using timing types
  • Update centrally for all locations
SettingValue
EBU R128Enabled for consistent track loudness
Gap KillerEnabled (smooth transitions)
CodecAAC 128 kbps (efficient bandwidth)

Store volume is controlled at the playback device. EBU R128 ensures all tracks play at consistent loudness, preventing jarring volume changes between songs.

Getting Started

  1. Create stations for each location
  2. Upload music library with appropriate licensing
  3. Organize playlists by time of day
  4. Schedule dayparts in the week planner
  5. Deploy playback devices at each location